Seller Terms & Conditions
Last updated: October 24, 2026
1. Eligibility
To sell on Yaadbay you must:
- Be at least 18 years of age
- Be a resident of Jamaica or operate a registered Jamaican business
- Complete identity verification with a valid government-issued ID
- Maintain an active, verified email address
2. Platform Fee
Yaadbay charges a 10% platform fee on every completed sale. This fee is automatically deducted from the seller's proceeds before payout. The fee covers:
- Secure payment processing and escrow
- Buyer protection programme
- Dispute resolution services
- Platform hosting, support, and fraud prevention
Example: If you sell an item for J$10,000, the platform fee is J$1,000 and you receive J$9,000.
3. Payout Schedule
- Payouts are processed 1–3 business days after the buyer confirms delivery
- Minimum payout amount is J$2,000
- Payouts are made by bank transfer only — no cash or cheque
- You must submit a payout request from your Seller Wallet
- Yaadbay reserves the right to hold payouts during an open dispute
4. Payout Methods
Payouts are made via direct bank transfer to any Jamaican commercial bank, including:
- NCB (National Commercial Bank)
- Scotiabank Jamaica
- JN Bank
- JMMB Bank
- First Global Bank
- Any other licensed Jamaican commercial bank
You are responsible for providing accurate bank account details. Yaadbay is not liable for funds sent to incorrect accounts due to seller error.
5. Listing Rules
- Accurate descriptions: All listings must truthfully describe the item, including its condition, age, and any defects
- Real photos: You must use your own photos of the actual item. Stock photos or photos of similar items are not permitted
- Honest condition ratings: Use the condition rating that best reflects the item (New, Like New, Good, Fair, Poor)
- Correct pricing: The listed price must be the final price. Hidden fees are not permitted
- Availability: Only list items that are immediately available for sale. Do not list items you do not have
6. Prohibited Items
You may not list certain items on Yaadbay. See our full Prohibited Items list for details. Prohibited listings will be removed without notice and repeated violations will result in account suspension.
7. Order Fulfilment
- You must ship or arrange delivery within the timeframe stated in your listing (default: 3 business days)
- You must provide tracking information or delivery confirmation where applicable
- Repeated failure to fulfil orders will result in account suspension
- If you cannot fulfil an order, you must cancel it through the platform and contact the buyer within 24 hours
8. Account Suspension & Termination
Yaadbay reserves the right to suspend or permanently terminate a seller account for:
- Fraud, scamming, or misrepresentation
- Listing prohibited items
- Repeatedly failing to fulfil orders
- Attempting to take transactions off-platform to avoid fees
- Harassment or abuse of buyers or Yaadbay staff
- Three or more unresolved disputes within 90 days
Suspended accounts forfeit any pending payouts until the matter is resolved. Permanently terminated accounts forfeit all balances.
9. Contact
For questions about these Seller Terms, contact us at support@yaadbay.com or WhatsApp +1 876-359-8710.