Safety & Trust

Your money is safe with Yaadbay. When you pay for an order, funds are held securely and only released to the seller after you confirm delivery.

• If an item doesn't arrive, you get a full refund
• If an item is significantly different from the listing, you can open a dispute
• Dispute resolution is completed within 5 business days
• Our team mediates and makes the final decision

All sellers on Yaadbay must complete identity verification before listing items for sale.

• Government-issued ID required
• Verified sellers display a badge on their listings
• Farmers Market sellers require additional agricultural association credentials
• Repeat offenders are permanently banned

Always pay through Yaadbay. Never send money outside the platform — not via bank transfer, cash, or any other method.

• All payments are processed securely through Yaadbay
• You are NOT covered by buyer protection if you pay outside the platform
• Sellers who ask for off-platform payment should be reported immediately

See something wrong? Help us keep the community safe.

• Use the “Report” button on any listing or user profile
• Email us at support@yaadbay.com
• WhatsApp: +1 876-359-8710
• Reports are reviewed within 24 hours

• Local pickup: Always meet in a public place — a busy plaza, gas station, or police station parking lot
• Never share: Do not give anyone your bank account number, PIN, or online banking password
• Too good to be true: If a deal seems unrealistically cheap, it probably is — proceed with caution
• Verify before paying: Inspect items before confirming delivery on high-value purchases
• Keep communication on-platform: Don't move conversations to WhatsApp or text before the deal is done — scammers use this to disappear

Our support team is available 7 days a week.