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Seller Agreement

Last updated: October 18, 2026

This agreement applies to all registered sellers on Yaadbay. By completing seller registration, you agree to these terms in addition to our Terms of Service.

1. Seller Eligibility

To sell on Yaadbay you must:

  • Be 18 years of age or older
  • Provide a valid government-issued photo ID (National ID, Passport, or Driver's Licence)
  • Provide a valid TRN (Taxpayer Registration Number) for business sellers
  • Complete identity verification before your first listing goes live
  • Maintain a valid payment method for receiving payouts

2. Subscription Fee

Sellers pay a monthly subscription fee as displayed during registration. During the launch promotion period: Month 1 is FREE, Months 2–6 are USD $15/month (50% off the regular rate), limited to 30 founding seller spots. The standard rate is USD $30/month thereafter. Yaadbay reserves the right to adjust pricing with 30 days' notice.

3. Platform Fee

A platform fee of 10% is deducted from each completed sale before your payout. This fee covers payment processing, fraud protection, buyer dispute coverage, and platform maintenance.

4. Payouts

  • Payouts are processed weekly every Monday for all sales marked as delivered and not under dispute.
  • Funds are held for 48 hours after delivery confirmation before being released.
  • Funds are frozen for orders under active dispute until resolution.
  • You must provide a valid bank account or mobile money account for payouts.

5. Listing Requirements

  • All listings must include clear, accurate photos of the actual item.
  • Prices must be in Jamaican Dollars (JMD) unless otherwise specified.
  • Item condition must be accurately described (New, Like New, Good, Fair, For Parts).
  • Stock counts must be kept accurate — selling items you do not have is a serious violation.
  • Listings must not contain offensive, misleading, or prohibited content.

6. Order Fulfilment

  • You must fulfil confirmed orders within your stated processing time.
  • If you cannot fulfil an order, you must cancel it promptly and notify the buyer.
  • Repeated cancellations (more than 10% of orders) may result in account suspension.
  • For shipped orders, you must provide tracking information within 48 hours of shipping.

7. Returns and Disputes

Buyers may raise disputes within 7 days of delivery. During an open dispute, the relevant funds are frozen. Yaadbay will review evidence from both parties and make a final determination. Sellers must respond to dispute requests within 72 hours or the refund will be issued automatically to the buyer.

8. Farmers Market Sellers

  • Must hold a valid RADA, JAS, or Bee Farmers Association membership ID.
  • Produce must meet Jamaican food safety standards.
  • Ground provisions must be properly cleaned before delivery — no excess dirt or mud.
  • Perishable items are non-returnable; disputes for fresh produce must be raised within 24 hours of delivery.

9. Prohibited Actions

  • Taking transactions off-platform to avoid fees
  • Listing counterfeit, stolen, or prohibited items
  • Manipulating reviews or feedback
  • Creating multiple seller accounts
  • Sharing your account with other sellers

10. Suspension and Termination

Yaadbay may suspend or permanently ban your seller account for violations of this agreement. Upon termination, any pending payouts for completed, undisputed orders will be processed on the next scheduled payout date. Funds held for disputed or incomplete orders may be withheld pending resolution.

11. Contact

For seller support, email support@yaadbay.com.